Terms of service
Terms of Service
Effective Date: [Insert Date]
Welcome to Prairie Shine. These Terms of Service ("Terms") govern your use of our website and the purchase of products from Prairie Shine ("we," "our," or "us"). By accessing our website or placing an order, you agree to be bound by these Terms.
1. Eligibility
By using this website, you represent that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
2. Products
Prairie Shine offers eco-friendly household cleaning products, reusable home goods, and related accessories.
We strive to display our products accurately; however, due to the natural ingredients and handmade nature of certain products, slight variations in color, scent, texture, packaging, or appearance may occur.
3. Pricing & Payment
All prices are listed in U.S. Dollars (USD).
Prices are subject to change without prior notice.
Payment is due in full at the time an order is placed. We accept payment methods made available through our checkout process.
4. Order Acceptance
After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.
Prairie Shine reserves the right to refuse, cancel, or limit any order for reasons including but not limited to:
- Product availability
- Pricing or listing errors
- Suspected fraudulent activity
- Inaccurate billing or shipping information
If an order is canceled after payment has been processed, a full refund will be issued.
5. Shipping
Orders are processed as quickly as possible. Shipping estimates are provided for convenience and are not guaranteed.
Prairie Shine is not responsible for shipping delays caused by weather, carrier delays, customs processing, or other events outside of our control.
Customers are responsible for providing accurate shipping information. We are not responsible for lost packages resulting from incorrect addresses submitted during checkout.
6. Returns & Refunds
Please refer to our Return & Refund Policy for complete details.
If a product arrives damaged or defective, customers must contact our support team within 14 days of delivery and provide photographs of the damaged or defective item. Once reviewed and approved, Prairie Shine will issue a refund or replacement at our discretion.
Due to the nature of our products, opened or used items are generally not eligible for return unless they are defective.
7. Product Use
Customers are responsible for using all products according to the instructions provided.
Our products are intended for household use only.
Always test cleaning products on a small, inconspicuous area before full use.
Keep products out of reach of children and pets.
Avoid contact with eyes and do not ingest products unless specifically labeled for that purpose.
Prairie Shine is not liable for damage resulting from misuse, improper storage, failure to follow instructions, or use outside the intended purpose.
8. Intellectual Property
All content on this website—including logos, graphics, photographs, product names, product descriptions, branding, text, and website design—is the property of Prairie Shine and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
9. User Conduct
You agree not to:
- Use the website for any unlawful purpose.
- Attempt to gain unauthorized access to our systems.
- Interfere with the operation or security of the website.
- Upload harmful software or malicious code.
- Use our content without permission.
Violation of these Terms may result in termination of access to the website.
10. Limitation of Liability
To the fullest extent permitted by law, Prairie Shine shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.
Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.
11. Disclaimer
Our products are designed to assist with everyday household cleaning.
No statements made on this website should be interpreted as medical, health, or environmental guarantees.
Results may vary depending on individual use, surfaces, water quality, and cleaning conditions.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your personal information.
13. Changes to These Terms
Prairie Shine reserves the right to modify these Terms of Service at any time.
Updated versions will be posted on this page with a revised Effective Date. Continued use of the website constitutes acceptance of any changes.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
15. Contact Information
If you have any questions regarding these Terms of Service, please contact us.
Prairie Shine
Email: support@prairieshine.com
Website: www.prairieshine.com